Commendations

Many thanks for the efficient way the work was carried out on my garden wall.

Mrs GLK

Work completed to a good standard. 

Mrs MPJ – Southampton

The wall was completed in my absence and looks to be an excellent job.  The surrounding area is beautifully cleaned.

The Neighbours found all the workmen hardworking and polite.  The wall is first rate, so the workmen have been too!

A really outstanding job – thank you very much.

Mrs GJ – Newbury

We would be pleased to recommend any member of your team to anybody.

Mr FPW – Finchampstead

Mrs MLB – Salisbury

Mrs SC – Worthing

I needed security of knowing I was being looked after by the repair team.  In all my years I would say they are the most courteous and reliable team I’ve known.  I am so impressed by all concerned at Topmarx.  Toby Hollis has a brilliant future.  He is professional unassuming and reliable.  Don’t lose him!

Mrs PC – Isle of Wight

We are very happy with all the work.  I am very pleased.  Thank you very much.

Mr GJS – Southsea

We are very happy with all the work and very pleased.  Thank you very much.

Mr GJS – Southsea

Very impressed with Topmarx.  Initial meeting with Trevor Bennett (Topmarx) and Adrian (NSS) was professional and they ensured my house (kitchen/bathroom)would be fixed like new and it is.  All the tradesmen from Topmarx were excellent.  The overall service was outstanding.

Very professional company.  Very impressed with the organisation and standard of work.  Excellent team on my house project.  Thank you.

Mrs AC – Hook

Your staff – Ian (plasterer) Richard (painter) – were great a credit to your crew.

Mr RC – Southampton

Outstanding does not seem a good enough word to describe how good these two chaps were.

Mrs CD – Newport IOW

I was very impressed with all the tradesmen, with the quality of work, to cleaning up all their mess at the end of the day.

Mrs DL – Reading

Artexer, Electrician, Painter – All very Helpful!

Mrs PMC – Romsey

I have been very impressed with the whole service.

Mrs PL – Verwood, Dorset

All the tradesmen were very good.  (Mike and ‘Senior’ Terry outstanding!)

Mrs ASW – Southampton

I’m pleased with the work - would have them back!

Mr RJF – Southampton

Mrs PM Cooper – Romsey

I have been very impressed with the whole service

Mrs PL – Verwood

I was very impressed with all the tradesmen, with their quality of work, to clearing up all their mess at the end of the day.

Mrs DL – Reading

Outstanding does not seem a good enough word to describe how good these two chaps were!

Mrs CD  Isle of Wight

I am very happy with my new ceiling and decorated kitchen.

… I am extremely impressed and happy with all the work carried out by Topmarx.  All staff hve been very professional in all aspects of their work.  I  would certainly recommend Topmarx to friends/family.  Top marks to Topmarx.

Ms GMW – Salisbury

PS The HES gentlemen (our asbestos removal subcontractor) were extremely professional

We are very happy with the workmanship – very pleased with the finish-wallpapering excellent!

Mrs PAF – Gosport

All work was completed to my satisfaction.  The painter and the plasterer were excellent.

Dr SP – Reading

All work was completed to my satisfaction.  The painter and plasterer were excellent./

Dr SP – Reading

Mrs S W – Basingstoke

Dear Sir or Madam

Water Damage Claim

Some several months ago, I discovered a water leak in my mother’s house.  Water had been dripping from a concealed pipe supplying the washing machine.  The leak had remained undetected for a long time, damaging most of the kitchen units, the flooring and carpet in the kitchen and staining the wall in an adjacent room.

Her insurance company processed a claim, and passed on to your company the task of making good the damage.

My mother is 87 years old, and quite frail.  Like many elderlky people, she dislikes disruption and viewed the forthcoming works in her house with considerable trepidation.  My brother and I were concerned that the experience of having a number of workmen in her house over a period of several days would be very trying for her.

We need not have worried.  We would like you to be aware that all your staff showed her the utmost care and consideration.  They were unfailingly friendly and courteous.  They treated her house and contents with care, and took pains to keep disruption and inconvenience to a minimum.  They were punctual and hard-working and, when problems arose, only too willing to be flexible in achieving satisfactory solutions.  The quality of their work was first class and we are all very pleased with the final results.

We would be grateful if you would pass on our thanks to the members of your staff who were involved in this work.  They amply fulfilled the promises and aspirations set out in your company’s contract to clients and are assets to your operation.

Yours faithfully

Mrs PW – Southampton

Mrs PEDS – Southampton

The guy that co-ordinated the work was great

Mrs AG Ventnor IOW

All the workmen were friendly clean and very polite.  Very pleased with the job

Thank you.

Mrs DS – Andover

Excellent Service!

Work carried out is of a high standard

Very Pleased

Mr JT Fareham

Good Service

Many Thanks

Dr MI – Southampton

Quality of  work by all the various trades very good.

Mr DMG – Southampton

Excellent Job -conscientious workmen

Mr MH – Gosport

Many Thanks

Excellent Job

Mr JMP Winchester

Mrs JB – Fareham

The tradesmen were good,polite, helpful, tidy and the work was good.  However organisation of trades could have been much slicker.  The team on the last day pulled out all the stops to get the job finished.

Mr MPB – Newbury

Mrs S D – Southsea

The repairs were done very good & was on time & left clean & tidy

Mr KPD – Gosport

Overall the men were very reliable apart from the operative who did not turn up at all on the last day but this was not a problem as the painter did most of the moving.  The quality of the work by the man who laid the floor was outstanding

Mr & Mrs DEJ – Bracknell

Very Helpful,Cheerful, and Able man.  Very pleased with the result.

My Thanks

Mr M M Chandlers Ford

Job well done, Clean & Professional workmanship faultless polite & courteous – an Asset to your Company

Mrs SJ – Bracknell

The person I had looking after our claim was Ms Jeanette Stevinson from start to finish.  She worked at 100% to ensure that all work etc was carried out without any problems and kept us informed every step of the way and we found her to be outstanding and a credit to your company

Mrs MK – Basingstoke

Dear Michelle Cherry

Thankyou for your help while handling my claim.  It was a pleasure to have an understanding and friendly voice during a trying time.

I enclose the Completion Form duly signed.

I find the staff assessment form does not cover my requirements owing to the following reasons.  We were served by four tradesmen but didn’t know their names.  There is no provision to differentiate between them for qualities.

I would therefore like to offer these observations.   All of the tradesmen could not be faulted for their Relationship with us for Self Presentation, Enthusiasm and Motivation, Reliability and Punctuality/Time Keeping and I do not hesitate to offer these attributes an outstanding remark.

Regarding the quality of the work the Artex surface was good but the finishing left later remedial work required around the periphery.  The second Electrician in replacing Light Fittings ignored my advice that threaded inserts were already in place and these holes left showing also required remedial work.

The Overall impression of your tradesmen was (very) Good.

Finally I wish to acknowledge the Outstanding workmanship by your Decorator Tony and his willingness to complete the remedial work that occurred on this job.  He is truly an ambassador for your company.

Yours truly

Mr GVD – Bracknell

Mrs CA – Salisbury

Extremely pleased with everything the men did

Mrs AN – Wokingham

Mr KHE – Lancing

Mr MC - Yarmouth IOW

Mrs LW – Newport IOW

Very helpful, work focussed, would recommend, punctual and hard working, amazed at quality and timescale adhered to.

Mr SD – Bracknell

Very Impressed especially with your painterand decorator who wwas friendly and good at his job.  Acredit to your company.

Mr MT – Reading

The work was completed in a cheerful quick and efficient manner.

Mr R T – Winchester

Plasterer – Exceptional

Painter – Wallpapering Excellent

Painting – Fair

All tradesmen very pleasant

JCW – Cowes IOW

Dear Andy

We would like to say a big thank-you for the work and time you put into cleaning and sorting out our garden.

It was done in a very professional way, we would also ask you to pass on a big thank-you to Gary who done a great job.

S&W W – Portsmouth

Very pleased with the work- liked the fact that I was told to contact Colin with any concerns (if any) afterwards and at any time in the future

KD – Winchester